How to Book

box office and reception

Our friendly and efficient box office staff are on hand to help with all enquiries and bookings.

In Person

The forum is in Duke Street, opposite the Town Hall. The Box Office is open between 9.00am and 5.00pm Monday to Friday and 9.00am to 4.00pm on Saturdays.

 

By Telephone

For reservations, credit and debit card bookings, please call the box office on 01229 820000.  Please note that reserved tickets will be held for a maximum of seven days and all tickets paid for in advance must be collected at least fifteen minutes before the start of the performance.

 

On-line Booking

Many of our events can be booked on-line for further information (01229) 876557.

 

Concessions

Concessions are available for most events if you are under 16, in full-time education, over 60, unemployed and disabled.

 

Children under 14 attending events must be accompanied by an adult at all times.

 

Unemployed £1 Theatre TIckets

Each forum theatre event has an allocation of tickets of £1 which are on first come, first served basis.  Look for the £1 symbol.

 

Seating Plan of Main Theatre

 

Download a larger version of seating plan.

 

Theatre seating plan

 

Download a larger version of seating plan.

 

Group bookings

A discount is available for a selection of events to pre-booked groups of ten or more.

 

Refunds

We are unable to refund money on tickets, nor are we able to exchange tickets already sold.

 

Latecomers

Latecomers will be asked to wait for a suitable break in the performance before taking their seats.

 

Access

The forum is fully accessible and has adapted toilet facilities and lift.  We have specially designated areas for those with restricted mobility; early booking is essential. Link to more Access details.

 

Hard of Hearing

There is an induction loop system at Reception, the Main theatre (available at most performances - please check when booking) and the studio, please set your hearing aid to T.

 

Blind or Deaf People

Assisted dogs are wlcome throughout the forum.

Information in the brochure is available in large print and CD format upon request. 

 

Children

Children under 14 attending events must be accompanied by an adult at all times.  Under 2's are welcome at events however, they will not be issued with a ticket.  Parents/guardians must notify the box office when booking.

 

The Management reserves the right to amend or cancel performances or events without liability.

 

The Management reserves the right to refuse admission to ticket holders and remove any members fo the audience who may cause disruption to the performance, or to the enjoyment of other.

 

 

Room Hire and Facilities

The forum has many rooms and spaces available to hire for your event.

Link to more information about facilities.

 

For informaiton on any of the above contact (01229) 876557.

 

* Photo Kells Exclusive Image www.kellsphotography.co.uk

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